Ocean Dental Cancun

Horrible!! They have really gone downhill.

The dentist there basically tortured me this month. I had several crowns put in, and the dentist started cutting off my gums, without consulting me! And, with very little pain killlers,

I was in agony. Then, he dug in his icepick type tool into the recently cut up gums.

And, then shoved a $300 bill at me, and I never agreed to the horrible gum cutting, all over my mouth.

I was basically crying hysterically in the hall. My face started twitching all over, from the extreme pain. I mentioned the pain, and he shot up one small area of my mouth, and continued digging into the gums on the other side.

I was jumping and wincing all over the place. It was awful, and he didn't even offer me ibruprophen.

I had to drive to Puerto Aventuras that night, and nearly got into an accident, I was so upset, and in awful pain.

We talked to the office manager the next day, and the snot nosed millenial, (I am in my sixties), told me condascendingly, "well, you know that dental work is "not fun", and often painful". Like it was MY FAULT! He's lecturing me about pain,

I have a broken back, that required four very painful back fusions. Along with 3 difficult c-sections, with complications.

I have had VERY painful things happen to me, and I know there is something called "pain control".

Unbelievable! And, they kept changing our appointments, and there was general confusion there. Not a good environment.

The dentist refused to apologize to me. Figures.wwasas

Horrible!! They have really gone downhill.

The dentist there basically tortured me this month. I had several crowns put in, and the dentist started cutting off my gums, without consulting me! And, with very little pain killlers,

I was in agony. Then, he dug in his icepick type tool into the recently cut up gums.

And, then shoved a $300 bill at me, and I never agreed to the horrible gum cutting, all over my mouth.

I was basically crying hysterically in the hall. My face started twitching all over, from the extreme pain. I mentioned the pain, and he shot up one small area of my mouth, and continued digging into the gums on the other side.

I was jumping and wincing all over the place. It was awful, and he didn't even offer me ibruprophen.

I had to drive to Puerto Aventuras that night, and nearly got into an accident, I was so upset, and in awful pain.

We talked to the office manager the next day, and the snot nosed millenial, (I am in my sixties), told me condascendingly, "well, you know that dental work is "not fun", and often painful". Like it was MY FAULT! He's lecturing me about pain,

I have a broken back, that required four very painful back fusions. Along with 3 difficult c-sections, with complications.

I have had VERY painful things happen to me, and I know there is something called "pain control".

Unbelievable! And, they kept changing our appointments, and there was general confusion there. Not a good environment.

The dentist refused to apologize to me. Figures.

I had a full mouth restoration, costing approximately $23,000. The bottom teeth all had crowns put on them.

The top teeth had 3 implants and 2 bridges. I also had 4 of the most painful root canals I have ever gotten. After spending all that time and money to get a nice smile, all the crowns on the bottom need to be replaced. Many of them don't even look like real teeth, but simply globs of white product.

Non of the crowns go below the gum line, exposing my real teeth. All of my real teeth are now sensitive to both cold and hot (even the teeth that supposedly had root canals). The top teeth are chipping, the implant holes where the screws were placed had all the filling fall out, the left teeth are larger than the ones on the right, the front bridge is too large for the space, resulting in being put in crooked and exposing large holes in both the front and backs of the teeth, and one of the implants is totally exposed!! My teeth will have to be completely redone by a reputable dentist here in the US!

On top of all of the above, during my last trip to Cancun Dental Specialist in September 2021, I was sedated numerous times during my treatment.

The facility uses what they call "traveling anesthesiologists". When I returned home to the US, I started having a lot of pain and infection. Cancun Dental Specialist had supplied me with a large bottle of Amoxicillin in case I needed it. I used it often.

By early October 2021, I was getting sicker and sicker. I went to my doctor and was diagnosed with Hepatitis C! The Center for Disease Control (CDC) in both the US and Mexico were notified by my doctors of the Hep C. The Hep C was contracted at Cancun Dental Specialist!!!

When I contacted them and notified them of the situation, they showed no concern that I was so sick due to the lack of sanitation at their facility! They ultimately refunded me $4,300 for my lodging and airfare for 2 trips, but have refused to refund my dental fees or my pain and suffering of Hep C, that Cancun Dental Specialist caused!!! I am currently treating for Hep C, but do not know the extent of damage to my organs!!

A word to all potential patients!

If it seems "too good to be true", go with your gut instinct, it will cost you dearly. Do not have dental work done at this facility!

This is a warning for people who are contemplating dental work at Cancun Dental Specialist / Ocean Dental. While we see many happy faces in CDS testimonies, there are, I am sure many that are not so happy!

If you look past the eagerness of CDS to gain your business, you will find a totally unprofessional staff...A staff without proper training in the dental field and a staff that most likely have no credentials.

Please note that only three on staff at CDS have any sort of a licence!!

Those with credentials/licenses include: Dr. Irma Gavaldon (whom I only saw once out of many visits), Dr. Guillermo Gomez ( I saw once at Ocean Dental who examined work by DR. Calvillo and did not agree with any of the work Calvillo had previously performed!) and ... WAIT he is an Endodontist! Oh, and there is Dr. Oscar Calvillo D.D.S. M.S. who I also met , he is the one who mapped out placement of implants, WAIT he is a Periodontist !

QUESTION!! Where is the Oral Surgeon?????????

Without a doubt, the Cancun Dental/Ocean Dental staff are neither qualified nor trained professionally in the field of dental implants. Furthermore, there is a huge difference in Mexican and American standards in reference to a STERILE environment...which is a major factor when implants are placed.

Youtube link below

https://youtu.be/gEzP40phqP4

I generally have decent teeth , few more fillings than I should have when I was young but .... Lately I have had lots of issues with cleaning at my Canadian dentist .the scraping and unintentionally slip of sharp tools into my gums and having to heal up to come back to finish.

General discomfort in chair and being exhausted after getting home seemed to be run of mill program !! So ,I had an absethed tooth, they couldnt see problem , later in year same tooth/problem . They said lets pull it and do an implant 4500$ no insurance. I went home to think ,remembered friends dentist experience in Mexico so I started research .

A friend also mentioned he needed work that was $40000 in Canada ,so from the first phone call to Cancun Dental Specialists to flying home was no less than a life changing event . They do the best with your photos you send before you leave to quote you then do x-rays and reconsult when you arrive. I find out that my canadian dentist never did root canal right year ago and hence the abseth ,so no charge for xrays and no implants ! just redo the root canal and crown...way less and done!!

Oh and a water jet cleaning....HEAVEN!! And needle or freezing seems way less pain ,your ready for nite on the town afterwards. Hard to believe!

Very honest and caring,concered people,even after your home they contact you ,more than once ,making sure you are ok . Dr Irma is an amazing Canadian and U.S.

trained dentist. Shes like the mother hen ,checking on every patient in all chairs,is involved in all consultations and even did my crown herself !! They run a productive efficient business ....but not once ,do they not take time to explain or consult or do mutiple in- chair x-rays....beautiful..... they bring in sometimes 4 people to consult as different dentist specialize there .

There is a very nice pharmacy next door ,and the drivers are all professional picking up and taking you to your hotel or airport. Ive been on two trips for root and crowns .....couldnt be happier ! My friend ended up w extensive work but loved experience for 10% of canadian cost. So I recommended another friend w bad teeth ...same experiance broken teeth extraction,bone graphing and ready for implants on next trip....

in 3 hours ,ate soft supper that nite and 2 days on painkillers The place is full of geneally happy Canadians and Americans ,lots of great people to visit with, some simple fixes but some have not EVER looked after their teeth and or been to a dentist in 10 years(my buddys )....then they expect no pain in the most heavily nerved part of the body.

Not much worse than tooth pain!!

You will enjoy the beaches and sun and the most friendly technological advanced dentists in Cancun ...I highly recommend giving them a call, maybe before your smile falls apart....stop for cleaning and say hi. No regrets !!!

I dont doubt what you say is true I question if most of the people there are fully trained and licensed There is an 18 year blonde that runs around there like she is at the beach -it concerns me that hygiene is not in the for front. The gloves they wear are on their hands everywhere they go -so how sterile are they-NOT and masks are not always on the people in the room.

I have picture of what looks like rusty dental tools .

And on top of that its the noisiest most irritating damn (professional) office I have ever been in. The old saying you get what you pay for I only hope my teeth stay in!