Anonymous
map-marker Saranac, Michigan

Excellent work

I have had EXCELLENT work done at Ocean Dental. The office is as modern and well equipped as any I have ever visited in the states, the doctors I have seen have been caring and professional, and my ongoing work I actually look forward to. You can even walk through their office on google maps to see what it looks like! Try it! Amazing!

The doctors have been extremely responsive to any pain and my concerns, and I am going back again for more work in a few weeks. Thank you very much Ocean Dental!

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Reason of review:
Good customer service
1 comment
Guest

What kind of dental work did you have done, pleased be specific.

Anonymous
map-marker Neptune Beach, Florida

Ocean Dental Cancun Dental Implants Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had 5 implants and 5 extractions done in two hours!!! Came back to U.S. and and made an appointment with a good oral surgeon here... The doctor did a 360 e-xray of my mouth and told me the implants were absolutely perfect. And this is the same doctor that was going to charge me 18000 for 4 implants compared to 4800 for 5.in cancun. im a happy camper.
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Reason of review:
Fair pricing
Rosalva Tea
map-marker Dallas, Texas

Fail Upper Dental Implant!

I went on 2013 to Ocean Dental Clinic with Dr.Gavaldon and from the moment I arrived I should have run from her clinic, but I was tired and I though maybe its me! That I was feeling tired and I should be giving a chance but boy was wrong. I went 3 different times to start the implant and they were not ready, until the fourth day finally Dr. Gabriel Murillo the Implant Dr. the one that put the metal inside my gum, after he finished Dr. Irma started to prep-me for the temp tooth to wait for the 6 months healing period. The very next day I start to feel wacky with fever more than105 F I call her and she said it was nothing to worry about it, but the bone graft, the membrane and the temp-tooth hurt so bad that I have been taking medicine for pain since them and She is already complete the cosmetic part with the abutment, and final crown when I told her that it was still hurting and my dentist here in dallas warn-me about it not looking good, she just smiled saying it was nothing serous. Now I'm facing with more treatment either for removal of the implant or more bone graft to fix it with a new crown and I'm loosing bone on my left tooth from #8 also! Please don't go there If you need an implant look for a reputable doctor here in U.S.A
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Loss:
$3500
Cons:
  • Misleading information
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Thank you for the honest review, and I hope you were able to get the help you need and are doing better. I had a similarly disastrous experience at Irma Gavaldon's dental clinic Cancun Dental Specialists, formerly Ocean Dental Cancun.

She ignored my pain while in temporaries and now I'm losing bone, too. I'm told if I want to leep my teeth all their work must be redone with complete occlusal adjustment at great expense, then bone graft surgery at least on the upper left quadrant, possibly around the lower bicuspids, too.

Anonymous
map-marker Dallas, Texas

My Issue with Ocean Dental Clinic is not resolved yet!

Hi' I have to said that I'm still fighting the Ocean Dental Clinic to refund-me mine $2,000 dollars I paid for a single upper implant that was promised to have guarantee for five years, but after only one year and four months of Calvary they keep asking-me

for my doctor phone number here in Dallas because they want to confirm my diagnosis but I keep giving them the # for them to call and they pretend to not have receive it! I also send them my3D scan that was taken to show the damaged I suffer due to the poor job at Ocean Dental Clinic in Cancun they did to me, but nothing so far! I have try to contact them trough emails, talk in the phone so we can at least make some type of arraignment or deal to recovery my money but these people don't want to loose any money even though its their fault!

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Loss:
$2000
Cons:
  • Employees
Reason of review:
Damaged or defective

Preferred solution: Full refund

6 comments
Guest

I have 2 implants done over three years ago, there were some adjustments needed at the beginning, she fixed everything without hesitation. You have to come back to Cancun for service.

Guest

Dallas Wow! $2000 dollars for a single dental implant in Mexico is expensive!

For zirconia implants in the US I paid $2500 USD each a few years back.

Same US doc charged $1500 USD for a titanium implant, but the extra for zirconia was worth it to me.

You have every right to be upset, first with an expensive failed dental implant and next with a bogus warranty.

Thanks for sharing your experience with Cancun Dental Specialists clinic aka Ocean Dental Cancún. I hope you are doing better now healthwise

Guest

Ocean Dental Cancun - my Issue with Ocean Dental Clinic is not resolved yet!

Stop banging your spoon on the high chair and shut up. Sounds like you went cheap on your teeth on something that should have cost a lot more.

You tossed the dice and took the risk in another country. Want to go cheaper go to Honduras. See if you get your teeth back.

Ive been to Ocean Dental and cosmetic stuff sure why not.

Dental surgery? Your nuts.

Guest
reply icon Replying to comment of Guest-915893

Mexico or United States no difference except alot of american money!! I've lost 2 implants in US paying top dollar and there is NO guarantee here!

Sad that we have to resort to another country to have medical work done.

Guest
reply icon Replying to comment of Guest-915893

Tooth Fairy, did Irma Gavaldon give you her toilet bowl white cosmetics or the chalky yellow?

Guest
reply icon Replying to comment of Guest-915893

I had the same work done last May 2015 no problems, at all.

Went back Mar 2016 Had the other side done, Implant and crown, as well as additional crowns. No problems once again.

Well worth the trip

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Anonymous
map-marker Victoria, British Columbia

Ocean Dental Cancun Tooth Filling Review

Terrible they F'd me goood. Had fillings FALLING OUT. Went back twice ask Martin if u can get a refund!!!! YAH RIGHT!!! I THINK HE SUCKS!!!AND I THINK THERE DENTISTRY SUCK ! OCEAN DENTAL BLOWS¡¡¡¡
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Reason of review:
Bad quality
Anonymous
map-marker New York, New York

Totally satisfied with dental work done by Dr. Gabriel Murillo

I was very upset to read this review. I am terrified of dentists but had work…expensive work…that needed to be done….a 3 tooth bridge using 2 implants where my original bridge came out. Dr. Murillo did my implants and I was relaxed throughout the procedure…returned after 4 months to have the crowns placed. This was a year ago and I am very very happy with their work…returning for two additional implants to be done…sure hope the outcome is the same as the first procedure, but I am positive. I have heard a lot of bad results from work done by dentists here in New York City and, obviously, some implants fail. In order to be reimbursed for work that fails in the time they guarantee, you do need to have your dentist check your mouth every 6 months, or don't expect a refund..
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Reason of review:
Good quality
1 comment
Guest

Dr Murillo may do good work. He no longer works for Irma Gavaldon.

Sabir Uwj

Ocean Dental Cancun - Severe botched dental work by Dr. Irma Gavaldon

I am warning all Americans and Canadians seeking dental treatments abroad. I went with Dr Irma Gavaldon at Ocean Dental Cancun in Cancun Mexico. She offered me a commission for every patient I refer to her and also mentioned if she could use me as reference to convince others to use her services. At first I agree because i thought it was ok to help other uninsured Americans. She seemed nice and I liked her.

Anyway Dr Irma Gavaldon performed some dental work and put veneers in my upper teeth. Afterwards my teeth were in a lot of pain, the following month I ran to my local dentist to have my veneers re-done because my veneers were put incorrectly and my teeth were in a lot of pain just to discover one of my teeth was broken while in her care.

The aftermath is this so-called cosmetic dentist broke my tooth causing 3 additional root canals, she royally screwed my *** so badly that I now suffer from severe TMJ, Dr Irma Gavaldon left me with 4 open margins (causing the veneers basically popped off my teeth ) In addition I'm in constant pain on a daily basis. I can't eat or speak properly etc... Stay away from Ocean Dental Cancun and Irma Gavaldon!

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89 comments
Guest

I disagree dramatically. I found Dr.

Gavaldon's work to be superior to American dentists.

I understand things can go wrong, but I personally can attest to her attention to detail and caring nature. I am positive that none of this happened from neglect or lack of care.

Guest
reply icon Replying to comment of Guest-1481208

GOOD FOR YOU RINA!!

Guest

Well, it's now April 2, 2018. Guess what, another veneer detached.

I have resigned myself that my local dentist will have to re attach all of the 16 veneers that Ocean Dental applied. Don't just walk away from this "Dental Practice", RUN AS FAST AS YOU CAN!!!

Guest

This dentist is not recommended by me. Six of sixteen veneers that they placed have detached.

My local dentist has had to re attach these poorly done veneers. This dentist has over worked, inexperienced people working at their offices.

Don't be lured in by the low price. Whatever you think that you are saving will be spent fixing their *** work.

Guest

this is something that its well known here in cancun, the many patients that are with big problems,they come directly to us,they look for a solution there at a low price,but they come out being treated by a unexperienced Irma gavaldon.the practicioner dentist that she hires are from just out of school,and they have many complaints,search all over the web, and you will find that all patients end up at sunset dental,and we can certainly find the best solution to the malpractice proceedures that ocean dental,irma gavaldon,cancundentalspecialists, perform.

Guest
reply icon Replying to comment of Guest-1297623

Sounds like Sunset , throwing dirt on the best clinic, & the best doctors like Dr Irma Gavaldon, in attempt to get some business for themselves. That´s low.

Guest

this is something that is going way further,because this office ocean dental,irma gavaldon and andres menedez,group are just in front of us, and they are known for performing really bad practice in dentistry in cancun.there had being many cases where patients that they treat come to our place to get things fixed.even the last patient had a tremendous infection, that took him all the way to the hospital after a surgery performed in their office, they keep placing fake posts, and even offering patients to place reviews after they do proceedures for money or dental discounts.the cancun dental academy , and the medical tourism association its starting a legal action against them for their poor quality that affects every doctor that makes their own living ethically here in cancun.

Guest
reply icon Replying to comment of Guest-1296930

I was going down to get all of my top teeth replaced with all on six, I have had severe trauma. would you say no to these folks?

Guest
reply icon Replying to comment of Guest-1296930

Shame on you SUNSET DENTAL , YOU STOOP SO LOW , and spread lies about Dr Irma Gavaldon & Andres Menedez, who are wonderful people & only perform excelent dental care!

Guest

i need to say that after the sinus got infected, i need to say that the office offered us money, for posting , and i need also to say, that i truly believed on this clinic, and dr irma gavaldon, but now that my sinuses are infected, i need to say the real story, and yes i accepted to receive money, and discount, for posting to help her. and yes it is true , she does not do all the work, she hires other doctors form outside to perform the dental work.

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Sabir Uwj

Ocean Dental Cacncun - Worst Dentist In Cancun: Irma Gavaldon

I will loose the teeth Dr. Irma Gavaldon worked on. She caused allot of damage to my teeth and gums. Not to mention the ragging infection. be more than warned that if you visit Dr Irma Gavaldon at Ocean Dental Cancun you will have a horrible experience. Ocean Dental Cancun is run by Dr. Irma Gavaldon and people seeking dental work abroad should be aware that this dentist has injured patients and preformed very inadequate dental procedures. Be extremely cautious when seeking dental treatments abroad. Do not trust the good reviews on her website! Choosing a medical tour company may help you recoup your original costs but they can never help you recover the costs of fixing botched dental work that you will have to have redone in States.Do Your research! I Do not recommend this dentist!
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Loss:
$30000
16 comments
Guest

Ok I've posted a couple of times today on this weirdness. This dental review posted actually happened and the botched work was done by Dr.

German Arzate at Cancun Cosmetic Dentistry. But whats strange is these clinics seem to be connected somehow. Every where you see a complaint about Cancun Cosmetic Dentistry you will read a suspicious "good review" about Ocean Dental. Its odd for sure.

Remember there are thousands of dentists to choose from around the world and this is really looking unethical.

These two clinics also teamed up to make a website about a competitor theory a while back. But there is so much evidence that they are in cahoots somehow. Just sayin!

Watch where you go. Stay in your own country if you can.

Anthoni Tsx
reply icon Replying to comment of Guest-802067

Those are very strong accusations which should not be done without any proof.

​We have never ever been contacted to Ocean Dental in any way. ​If you have an evidence that supports your comments, please tell us who you are and bring them up instead of misleading people for personal purposes or for unfounded suspicions.

We always give solutions to all our patients and ex patients.

If you have no proof and will not tell us who you are, please abstain of doing this serious accusations Anonymously. Thank you.

Guest
reply icon Replying to comment of Anthoni Tsx

The poster danielmartin also posted under all the cancun cosmetic dentistry complaints. So there you have it folks.

They are obviously owned by the same people or they higher the same robot to address complaints to try and save their reputation, Nothing like bad astro turfing reveling their shallow attempts at a cover up.

Haha too funny! But seriously, stay home to do dental work!

Guest
reply icon Replying to comment of Guest-933934

What is the real truth here??? I know sometimes you have angry patrons but you need to be fair and sencable to !!!

i am so confused now & i am not or can afford paying the US prices! So what do i do now???

Guest
reply icon Replying to comment of Guest-802067

The botched dental work was done by Dr. Irma Gavaldon. The reviewer clearly stated the name of the performing dentist.

Guest

Ocean Dental Cancun The Best Place to Go !

Although each case is personal my friend and I had a very positive and extremely satisfying experience with Dr. Irma Clinic Ocean Dental Cancun. We received 2 bone grafts with sinus lift, 10 implants and 10 crowns and painless care received were very well made and with great professionalism . Our dentist has not issued any negative comments about the state of our teeth following treatment received at this clinic in Cancun that I highly recommend for the quality of treatments, fairness and respect for its estimated provided before the start of treatment, its flexible hours and thoughtful way to treat us . Do not hesitate to deal with this clinic.

Rosalva Tea
reply icon Replying to comment of Guest-762013

Ok' how much they offered you to paid for the good advertising? because I got the Video fro the surgery and lots of pictures from it! Its true about the poor experience I had and now I'm in trouble with more treatments because of it.

Guest

Go up to the top of the page and click on the user name that posted this review "DentistReivews". When you do that you will see two different reviews by this person and both reviews are regarding Ocean Dental.

One says loss of $40,000 and the other says $30,000. Plus there other inconsistencies between the two reviews. It's so obvious that this review is ***. If it is from a competitor then not only are they a lying *** who probably isn't a good dentist themselves but also they really, really suck at making up negative reviews.

These reviews have actually convinced me further to choose Ocean Dental to fix my teeth. I'll be contacting them first thing Monday.

Guest
reply icon Replying to comment of Guest-706863

Yes your clinic name shouldn't of been linked to that particular review. According to Global news Canada television company this incident happened at Cancun Cosmetic Dentistry and Dr.

Arzate. Maybe you guys shouldn't trust each other, maybe your owned by the same person and are trying to confuse readers. Who knows what.

But I do know your clinic knows this review is real. These clinic are giving me the heebies!

Anthoni Tsx
reply icon Replying to comment of Guest-802072

Again, please stop mentioning our clinic, this comment is about Ocean Dental and has nothing to do with us. ​We have never ever been contacted to Ocean Dental in any way.

​If you have an evidence that supports your comments, please tell us who you are and bring them up instead of misleading people for personal purposes or for unfounded suspicions. We always give solutions to all our patients and ex patients. If you have no proof and will not tell us who you are, please abstain of doing this serious accusations Anonymously.

If you need to speak to a representative, please call us to our toll free lines, but stop misleading and posting about us on unrelated comments. Thank you.

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Anonymous

Two implants and 12 crowns

I have nothing but good things to say about Dr. Galvadon, She is the one of the most professional dentists I have ever gone to. I have had crowns in my mouth for over 50 years, so I feel I know what I am talking about!

. It sounds to me as if the competition is trying to muddy her reputation. Her office is always busy, because she has her own lab the turn around time is very fast, she must be taking quite a bit of business away from other dentists looking for medical tourism.

I would go back to her office without hesitation. If you have any questions email me

abbroder@***.rr.com

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Anonymous
map-marker Paris, Ile-De-France

Ocean Dental Cancun Mexico

I have a big problem with the staff at Ocean Dental Mexico they are very rude and they make you waist your time atleast 35-40 minutes from your scheduled appointment time. The Orthodentist told me in the initial evaluation that he could close the spaces in between my teeth, well I took his advise and signed a contract with Ocean Dental for $129.00 a month. He never closed the spaces and everytime I came in for my appointments he never changed my wires or even instructed me that I had two cavities that went untreated for several months. The end result lead to him refering me to another dentist in the office for porclein venures, dental bonding which means I would have to come out of pocket 4,000 more dollars that i did not have. I have never been treated so inhuman in my life. I ended up taking the braces off myself. Sears Dental is a BIG waste of time and you will pay alot of money and recieve NO results. Please dont wate time or money with them. The staff treats you horrible, they don't know that patients, you will wait an extended amount of time, and the final result is your teeth look worst after you leave. They created more spaces so they could refer my to someone else in the office, so everyone in the office can make a profit from you. Thats really wrong. Now Im going in to get braces from a real professional. What a waste!
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6 comments
Guest

Well it happened again, lost my 7th veneer out of 16. I'll have to have it re attached by a real dentist. Great job Ocean Dental, you have almost reached the 50 percent failure rate.

Guest

My wife and I spent the week of Feb1-8, 2015 in the Ocean Dental office. The staff were superior, the dental work (Including root canals and implants) were painless.

Dr. Irma and her staff seemed to actually care about the fear and pain that goes along with many dentist's offices. I have personally had three prior root canals...All of them were painful. At Ocean Dental, I felt nothing.

Not the needles, the drilling or the crowns. The complaint above mentions wasting time? The office staff told my wife and I when to return and allowed us to go explore Cancun during the times we were not to be in the office. My wife's beautiful smile is back and we plan on bringing our kids in the Summer.

What dentist have you been to that has been so friendly that you know the names of every staff? We would like to thank them ALL.

As a side note, when we were visiting the areas around the hotel zone and Cancun city, we saw many of the Dental offices we had seen online. Most of them do not meet the standards you come to expect in the US. Ocean Dental was an exception to this.

It was clean, air conditioned and convenient on the Hotel Zone. We actually walked most days because we enjoyed the weather and sites. We felt completely safe. As a side note, Ocean Dental did offer us rides back to our resort.

That shows the patient service they are willing to offer.

In the end, what matters most is the quality of the work. We have discussed the work we have had done at Ocean Dental with a local dentist ( A family friend and church member). He and his wife could not believe the amount of work we were able to get, the quality of work was top notch and the price could not be touched in the area we live.

We estimate we save around 60 percent or around $15,000.

I guess you might be able to tell, we were very happy about all the above.

I will leave my email if you want to confirm I am a real patient.

I would be willing to speak to you and give my highest recommendation! Kerrytarvin@***.com

Guest
reply icon Replying to comment of Guest-946632

Kathy in Georgia

My husband and I were vacationing in Cancun April 2015 for two weeks. I began having a toothache as soon as we arrived.

Terrible timing! I was going to try and make it until we went home. After a couple days of misery, I went online at 3 am looking for a dental office that had photos of the facility. Never having been to a dentist out of the US, I was very concerned about a Mexican clinic without any knowledge of their work.

However, desperation prompted me to throw caution to the wind and make an appointment with Ocean Dental.

Because the office was closed, I left an email through Dental Departures. I asked for an appointment early that same morning.

Even on the short notice, I was contacted an given a 9 am appointment for that day. We took a taxi there.

We were only a few miles from the clinic.

I also asked the front desk if they knew anything about them, and they said that they were close and they knew people had gone there from the resort. There was an issue with communication iat first. I also ran into the change of location issue.

So getting started was not organized and made me concerned that I was making a big mistake. However, I did arrive at the clinic and found it modern and very clean. Most all the patients were from the US and seemed to have been there before, either follow up trips or additional visits for work being done then. No one seemed displeased.

I found that to be true throughout my procedures. I had three appointments and two root canals and two crowns taken care of. It is true that you do wait some before and between procedures the same day, but they offer to take you back to the resort if too long and bring you back, if you want to get lunch. It is also true that don't really explain what is happening sometimes.

But having said that, they are always cordial and pleasant. As anywhere, individuals respond differently. Once you have been there for a second visit, you relax and so do they. By the third visit, we were all used to each other.

They had a driver take us back the after the first visit and sent a driver everyday afterwards to pick me up and take me home to the resort. I have had root canals done before and they can be excruciating, but these were painless! Although the medication killed the pain when they worked, it did not make my face and mouth feel like Novocain. It was amazing.

No slurred speech and no thick feeling at all. Also, there is no dangerous exray and lead apron. Your work area is projected on a screen for the dentist. I was so impressed.

Everything was spotless. I had stone tissue in the root of one of the teeth, put they were thoughtful and made sure everything was done properly. I had my teeth checked by my regular dentist the next time I had an appointment when we returned to the states, and he said that everything looked fine as far as he could tell. I have had no problems at all, and I am planning a trip, possibly this fall, for a complete restoration.

I have TMJ, and I clench my teeth. They knew that without me telling them. Dr. Irma did not work on me, but she did check on me in every procedure and consulted with the dentists before any work was undertaken.

One crown wasn't seated exactly at first. It was too high and would hurt when I first closed my mouth, she made sure that everything was taken care of until it was correct. This was while the work was taking place, not later. There is some waiting, but there is at my regular dentist's office too.

Work doesn't always fit just right and can need some adjustment while having work done in a visit, but when my US dentist does work that happens also.

I think it is the fear of the unknown in a foreign country that causes the most uneasiness. But, my experience was overal a 4 and 1/2 star experience.

Guest
reply icon Replying to comment of Guest-946632

All I can say is I hope you are as lucky as you think. Dra Galvadon and Ocean Dental Cancun have ruined a lot of people's mouths with unnecessary root canals to hide the pain you would otherwise feel from malocclusion.

The *** trauma causes bone loss that eventually loosens teeth and gives you gum disease. I am one it happened to.

Guest

Please read the review carefully. We have recently been getting attack by our competition with fake reviews.

We do not work with any dental insurance companies like stated in the complaint. We do not have an orthodontist in our clinic...Half way thru the complaint it says Sears dental...

If you have any questions or concerns for your dental treatment please call us at 1-80*-***-****. We are your best choice for your dental treatment.

Guest
reply icon Replying to comment of Guest-498242

This review is fake I have had implants done yes they had students come in the first guy wasted my time but the second came in and did a great job .

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